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Frequent Situations regarding Surrenders

Frequently Asked Questions and Answers that may Match Your Situation

Q - I need to find a new home for a cat that was originally adopted from Crestwood Animal Shelter. Can Crestwood Animal Shelter help? 

A - Most likely yes. We will need to evaluate the situation. Please submit our Surrender Questionnaire, which you can find below.


Q - I just found a feral kitten (or mother cat with kittens) in my yard or at my business. Will Crestwood Animal Shelter accept this feral cat /kittens?  

A - No. Unfortunately, our shelter is too small for the complex needs these animals require. Please refer to this link for more suggestions on who might be able to help. 


Q - I rescued a mother cat and her kittens and have been caring for them several weeks. I now need to surrender them all? Will Crestwood Animal Shelter take them?  

A - If the mother and kittens were just found, most likely not. Unfortunately our shelter is too small for the complex needs they require. However, if you have invested time and money giving them good care, we might be able to help.  There is no guarantee, but we would need to assess the situation. Please submit our Surrender Questionnaire, which you can find below.


Q - Our family unit is disrupted because a family member became allergic to the cat or conflicts have arisen between the cat and other pets in the family. Can Crestwood Animal Shelter help? 

A - First, please get advice from your veterinarian and family doctor to make sure all health and behavior issues have been addressed. Other resources to guide you through behavior issues may be found at Tenth Life Cat Rescue's website, https://tenthlifecats.org/behavior/. If all of these solutions have failed, our shelter will review a Surrender Questionnaire submission, See below. (There is no guarantee that your cat will be accepted).


Q - A family member has passed away or is moving into a long-term care facility and has left a cat(s) behind. Can you take the cat(s)? 

A - A Crestwood Animal Shelter Volunteer will review a Surrender Questionnaire submission as described in the following section. Please note that a family member or friend who can take care of the cat’s needs in the meantime is the best temporary solution while our shelter determines if we can accept the surrender. If there are multiple cats to surrender, we can normally only take in one cat due to our size; however, describe the situation in detail in your Surrender Questionnaire. Continue to seek other alternatives while our review proceeds.


If none of these cases match your situation, please submit our Surrender Questionnaire so we may evaluate the situation.


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Our Surrender Questionnaire

  We are usually at capacity due to our small facility and our long wait-list. Our surrender process can take weeks and involve multiple phone calls or text messages to give our cat manager time to assess the situation and arrange for appropriate housing space. It is important that you have other plans in place to care for the cat while we try to help.

  By beginning our review process, we can not guarantee that we will be able accept the cat into our care.  If we do take in a surrender, all rights to the animal pass to the shelter, and we become the sole advocate for the welfare of the animal going forward.

  We will need to know the following information to begin the review process:

  1. Why are you surrendering the cat? (This the single most important question for us.)
  2. How did you obtain the cat?
  3. How many weeks can you care for the cat before you surrender the cat?
  4. Is the cat spayed or neutered?
  5. Is the cat declawed?
  6. Was this cat originally adopted through Crestwood Animal Shelter?
  7. Is the cat indoor, outdoor or both?
  8. How long have you owned the cat?
  9. Has the cat been tested for FIV and Feline Leukemia?  What are the results?
  10. When was the last time the cat was seen by a veterinarian and by whom?
  11. Provide the age, sex, and current health status of the cat.
  12. Your name, contact phone, cat's name?


  Please copy these questions, and supply answers to all questions. Text your info to 314-833-8066 for review. 

  It will take a few days or more for us to assess the situation and get back with you. 


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Crestwood Animal Shelter

Friends of Animal Control and Rescue dba Crestwood Animal Shelter, 9225 Whitecliff Park Lane, Saint Louis, MO 63126 USA

Voice or text to (314) 833-8066

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